Choose HubSpot if...
- ✓You need inbound marketing and can work with its pricing.
COMPARISON
Choose HubSpot if...
Choose Mailchimp if...
Choose neither if...
| Feature | | Mailchimp |
|---|---|---|
| Best for | Inbound marketing | Small business email |
| Starting price | Free | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| SMS capability | Email-focused | Email-focused |
| Ease of use | 4/5 | 4/5 |
| Automation | 5/5 | 4/5 |
| Platform fit | Strong Shopify fit | Strong Shopify fit |
| Hidden cost to check | Free CRM has limited reporting and automation. | Audience/contact counting can make list growth more expensive than expected. |
Best for: HubSpot is Inbound marketing, while Mailchimp is Small business email.
Starting price: HubSpot is Free, while Mailchimp is Free.
Free plan: HubSpot is Yes, while Mailchimp is Yes.
Free trial: HubSpot is Yes, while Mailchimp is No.
Switching from HubSpot
Check data export options, integration dependencies, and whether your workflows (automations, templates, segments) can transfer. Budget time for re-setup.
Switching from Mailchimp
Verify contact/data portability, check if historical data exports cleanly, and estimate the effort to rebuild automations and integrations in the new platform.
Migration is a real cost. Factor in team time, potential downtime, and the learning curve before switching.
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HubSpot is the safer first pick for most stores, but the better choice depends on budget and workflow depth.
HubSpot has the lower entry price in this comparison, but list size, sends, seats, and SMS usage can change the real monthly cost.
Confirm free plan limits, migration effort, platform integration, data export, and current official pricing before importing contacts.